Please allow three full working days (72 hours) for prescriptions to be processed and remember to take weekends and bank holidays into account. Requests left on a Friday will not be ready for collection until Wednesday (or Thursday after a bank holiday Monday).

Online Patient Access will bring up an option at the end to nominate a Pharmacy please ignore this and press “no thanks”

Click here to order prescriptions online.

Repeat Prescriptions

As a rural practice we are allowed to dispense medication to the majority of our patients. We cannot dispense to those living in Penrith and Appleby if they live within one mile of a chemist, so these patients will be issued with a printed prescription. If you require your prescriptions to be posted to you, please provide us with a supply of stamped, addressed envelopes.

How to Order Your Repeats

Repeat prescriptions may be issued without seeing the doctor. Your request can be made by leaving a message on the answer phone on 017683 61530. We require your name, date of birth, and the list of medication you need. If you are an Appleby or Penrith patient, please state if you will collect the prescription from the surgery or if we have SAE’s for posting.

It helps us if you tick the drugs you require on the printed list from your previous prescription and return this to the surgery.

Alternatively you can now order online via the link at the top of this page. First time users are required to complete a simple registration.


If you have any queries regarding your medication, you can speak to one of the Dispensers between 12:00 and 13:00, on 017683 61530.If you ring during this time and still get the answer-phone, please try again as we may be on the phone to another patient. If you experience any problems with our service, please ask to speak to the Dispensary Manager Donna Simpson.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Surgery Information

Do not book a GP appointment if you think you might have coronavirus. Instead stay at home and self-isolate avoiding close contact with other members of your household.

Use the 111 coronavirus service to see if you need medical help.
If you do speak to one of our Doctors you must inform them of all symptoms you are experiencing.


During the current COVID-19 outbreak, patients experiencing certain symptoms (breathing issues and / or fever) and who have been telephone assessed by a GP to need a face-to-face examination will be called to our local ‘Red Hub’.

Click here to find out more about where to go, what it will look and feel like and what to do when you arrive.
There is also a short film and animation to explain why it looks different for children.

Further information available here