New Patients

New Patient Registration

We have an open list and welcome requests for registration from patients living in or moving to the practice area.

You can register by bringing along your NHS medical card or completing a form available from reception. You will also be asked to provide us with proof of residence and photo ID.

You are able to express a preference of practitioner, and whilst the practice will try to comply, it might not always be possible. If this situation arises we will explain why.

We recommend that new patients undertake a health check with a practice nurse, and you will be asked to make an appointment for this when you register. You will also be asked to complete a New Patient Health Check Questionnaire, a copy of this is also available to download, please return it to the surgery, preferably before you come for your health check appointment.

Change of Address

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you will need to find a doctor in your new area. There are instructions on what to do when you move to a new area on the back of your NHS medical card.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Surgery Information

Do not book a GP appointment if you think you might have coronavirus. Instead stay at home and self-isolate avoiding close contact with other members of your household.

Use the 111 coronavirus service to see if you need medical help.
If you do speak to one of our Doctors you must inform them of all symptoms you are experiencing.

PATIENTS GIVEN APPOINTMENTS AT OUR RED HUB IN PENRITH:

During the current COVID-19 outbreak, patients experiencing certain symptoms (breathing issues and / or fever) and who have been telephone assessed by a GP to need a face-to-face examination will be called to our local ‘Red Hub’.

Click here www.northcumbriaccg.nhs.uk/redhubs to find out more about where to go, what it will look and feel like and what to do when you arrive.
There is also a short film and animation to explain why it looks different for children.

Further information available here